—frequently asked questions—

You have questions, we have answers! Check out our FAQs below to learn more about our apartment community. Don’t see your question answered here? Please contact us.

What are your office hours?

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

What are the application requirements?

All applicants must complete an application and satisfy our standard screening criteria. Screening is conducted in compliance with all applicable federal, state, and local fair housing and housing laws.

Our general qualification guidelines include:

  • Income Verification: Verifiable gross monthly household income of approximately three (3) times the monthly rent. Alternative sources of lawful income are considered.
  • Credit History: A credit screening will be conducted. Credit history is evaluated as part of an overall application review.
  • Rental History: Previous rental or housing history may be reviewed.
  • Criminal Background Screening: A criminal background check may be conducted in accordance with applicable laws. Results are evaluated on an individualized basis, considering the nature, severity, and recency of any conviction.

All applications are reviewed as a whole. Approval decisions are based on multiple factors, including income, credit, rental history, and screening results. An individualized assessment may be conducted where required by law.

We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic under applicable law.

 

how much is the application fee?

The application fee is $40.00. We will do both a background and credit check.

What is the deposit?

The deposit for each floor plan is listed on our application page.

what is your pet policy?

Dogs and cats are allowed, but we only take pets on in certain apartments. We have a $250 pet fee and $25 monthly pet rent. We have a two pet limit. Pets must be 25 lbs or less, and non-aggressive dogs over 25 lbs may be welcomed for an additional fee. We do not always have pet apartments available, so please call and check for availability.

Do you accept section 8 or any type of housing vouchers?

Yes, if all other criteria listed above is met and if your completed application is approved.

Are you an income based apartment?

No, you must make 3 times the monthly rent to qualify.

What are your leasing terms?

We only offer 1 year leasing terms. We do not offer any short term leasing of any kind.

What utilities are tenants responsible for?

Residents are responsible all utilities and must establish their own electric service through SWEPCO. Our monthly convenience fee covers your water, sewer, valet trash service, WiFi, and smart locks. 

how do i do my laundry?

Each apartment comes fully equipped with washers and dryers. 

how do i contact greenway flats?

Just visit our "Take a Tour" page or call us at 479-856-3314. We would love to connect with you!

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